Crypto Ticker

Frequently Asked Questions

We give answers to your questions

I forgot my password, what should I do?

Upon login, click the Forgot your password? link under the button and enter your email address. A new password will be sent directly to your inbox and you can then log in and change the password in the Password page. If you do not remember which email address you used to open your trading account, please contact Customer Support.

Where can I see my transactions or trading history?

Your transaction history together with all the rest of your account activities may be accessed from the trading platform. Simply click the history button to access the information. You may need to use advanced filters to locate.

Must I deposit money to register?

You can open your trading account without having to deposit. However, in order to start trading and get unlimited access to our education center and professional services, you need to fund your account with a minimum of $150.

Where can I see my transactions or trading history?

Log in to your RAINBOW FINANCE account, go to the trading platform, click on the withdraw funds tab. Enter the desired withdrawal amount (minimum $1) and click Withdraw. Your account manager will then contact you to finalize the transaction and you will receive your funds after approval and processing time.

How long does it take my invested funds to activate on my dashboard?

Investments through cryptocurrencies like Bitcoin, will be activated on your account after 3 blockchain network confirmations. Investment through Perfectmoney is activated immediately.

Can I release my money at any time?

After 48 hours of the investment time, you will be able to be release your total invested money or a part of it.

Can I release only a part of my invested funds?

Yes, you are able to release a part of your total invested money or the whole funds. Please note that if you release the whole funds of an investment, your investment will be terminated.

Do you charge any fees when I want to release my invested funds?

No we don't.

Are my profits taxable?

No tax, all transactions are processed with no external charges, we do not charge any fees on your withdrawal requests. Even All network transaction fees will be paid by Rainbow Finance Limited and investors do not need to pay for it.

Why do I need to provide my private information?

As a regulated investment broker, we protect our clients from fraud or identity theft. It is for that reason that we require all clients to provide the necessary documentation for account verification purposes. All documentation is treated with 100% confidentiality.

Why am I unable to trade?

If a trader’s account holds insufficient funds, they will not be able to complete a position. Check your account wallet for the available margin of your trading account.

What is FX?

FX, more commonly known as Forex or Foreign exchange, is the biggest and most traded market in the world, where global currencies are bought and sold with an average turnover of more than $5 trillion per day. Forex is traded 24 hours a day, 5 days a week and unlike other financial markets, there is no centralized marketplace for it. As a result, the Forex market attracts many traders, beginners and experienced alike.

Why can’t I log into my RAINBOW FINANCE account?

The most common reason for login errors happens when the password is copy-pasted (since there may be spaces before or after the password.) Make sure you type it correctly. An additional reason for login error is when your browser is storing old passwords through cookies. Please clear the cookies through the browser settings and if the problem persists, try entering with a different browser. For further assistance, please contact Customer Support.

Can i have multiple accounts?

Each account must contain an individual email address and genuine personal data. We do not have restrictions on using the same IP address for more than one account. As long as you are able to meet the requirements (email address and genuine personal data), you can have as many accounts as you want.

Do I need to download any software to use RAINBOW FINANCE's trading platform?

No. All that is required to trade with RAINBOW FINANCE is to register online and fund your account.

Why are some pages of the platform unavailable?

You may need to check if you are using http:// – if so, please change it to https://.

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